IT Network Operations Manager
On-siteCedar Park, Texas, United States
Job Summary
Set technical priorities and own reliability targets to keep launch and mission-critical data flowing. Direct the design, implementation, and maintenance of network infrastructure across corporate and mission environments, from the office to the launch site. Implement proactive monitoring and alerting to resolve issues before they impact a countdown or satellite pass. Oversee capacity planning, enforce security and change control standards, and define support procedures for test campaigns and launches. Lead incident response, root cause analysis, and mentor engineering staff. Manage end-to-end projects while communicating designs to engineering leadership and executives. This role is based 100% in Cedar Park, TX, requiring 6+ years in network engineering with 2+ years in leadership.
Required Qualifications
- 6+ years in network engineering or operations
- 2+ years in technical leadership or engineering management, including mentoring technical staff
- Track record leading network and NetOps teams in fast-paced, mission-critical environments
- Strong project management across competing priorities, with a 'make it happen' attitude and excellent communication skills
- Expert knowledge of enterprise networking: routing protocols, switching, and network design
- Experience with network security: next-gen firewalls, VPNs, segmentation, and access control
- Proficiency with observability platforms (SolarWinds, PRTG, Prometheus, Grafana) and alerting/response strategies
- Solid grasp of enterprise wireless (Wi-Fi, controllers, mesh networks)
- Skilled in performance optimization, troubleshooting, and capacity planning
- Knowledge of cloud networking (AWS, Azure, or GCP) and hybrid on-prem/cloud architectures
- Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State
Desired Qualifications
- Bachelor's in Computer Science, Engineering, IT, or related field (or equivalent experience)
- Certifications: CCNP, CCIE, Juniper JNCIP/JNCIE, Palo Alto PCNSE, AWS Advanced Networking, or equivalent
- Experience in aerospace or other highly regulated, mission-critical environments
- Network automation / network-as-code (Ansible, Python, Terraform, APIs)
- History of leading network transformation or modernization initiatives, plus strong telecom/network vendor management
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