业务分析师-IT-上海
On-siteShanghai, Shanghai, China
Job Summary
Collaborate with Sales & Marketing units to elicit requirements and translate complex business needs into functional specifications and IT solutions. Lead the full lifecycle of system implementation projects, ensuring on-time delivery and quality standards while overseeing User Acceptance Testing and change management. Design end-to-end solutions integrating with enterprise architecture, specifically the WeChat ecosystem, and work with data architects to implement data-driven features utilizing AI capabilities. Serve as the primary liaison between business stakeholders and technical teams, managing expectations in a multi-cultural environment. Requires 6+ years of experience in system implementation, strong Agile/Scrum proficiency, and bilingual communication skills in English and Chinese. Based in Shanghai with occasional travel.
Required Qualifications
- Proven experience as a Business Analyst or IT Project Manager, with a focus on system implementation and project delivery
- Strong background in System Implementation: Experience in managing the delivery of IT projects from requirement gathering to go-live
- Actively service delivery and trouble shooting skills, fast learning is MUST
- Deep understanding of enterprise application architecture and how different systems (e.g., WeChat ecosystem, CRM, ERP) integrate with backend systems
- Good understanding of data structures, analytics, and AI capabilities (LLMs, RAG) to effectively communicate with technical teams and propose solutions
- Excellent verbal and written communication skills in both English and Chinese
- Ability to explain technical concepts to non-technical business stakeholders clearly
- Solid team player with excellent interpersonal and communication skills with internal and external team
- Familiarity with Agile/Scrum methodologies and experience using tools like JIRA/Confluence
- Experience within the profession, 6+ years
- B.S. degree is required
- Engineering, Information Management/Compute Science or related area is preferred
Desired Qualifications
- Experience working in an MNC or international matrix organization
- Hands-on experience with Low-code/No-code platforms or AI Agent configuration (e.g., Dify, Coze)
- Familiarity with the WeChat ecosystem (Mini Programs, Enterprise WeChat)
- Knowledge of CRM systems (e.g., Salesforce, Veeva and etc), Marketing Automation tools, or other China-specific technology stacks
- Understanding of Enterprise Architecture patterns and API integration concepts
- Strong problem-solving skills with a customer-centric mindset
- Ability to travel occasionally if project needs arise (though based in Shanghai)
- Preferred base location is Shanghai
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