IT & Marketing Support Administrator
$28,000–$28,000 year
On-siteSt Albans, England, United Kingdom
Job Summary
Provide first-line IT support to colleagues across the national branch network by responding to and resolving tickets through the internal support system. Manage the full lifecycle of company IT equipment, including logging, tracking, and updating records on BambooHR and the IT Team spreadsheet. Arrange and dispatch equipment to new starters while organizing replacements for faulty or damaged items. Create social media templates in Canva for consultant advertising and produce weekly activity reports. Test new development work before release. This fixed-term role covers maternity leave at the St Albans Head Office.
Required Qualifications
- A confident problem solver who enjoys getting to the bottom of an issue and seeing it through to resolution
- Comfortable and confident with technology, with the ability to pick up new systems quickly
- Excellent communication skills on all levels, both written and oral — able to explain things clearly to non-technical colleagues
- Highly organised with strong attention to detail, particularly when it comes to record keeping and data accuracy
- Outward going and positive personality with a 'can do attitude'
- Able to multi-task within a fast-paced working environment, where no two days are the same
Desired Qualifications
- A creative eye, with an interest in design and social media
- experience with Canva
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