IT Manager
$130–$145,000 year
On-siteSan Diego, California, United States
Job Summary
Develop and execute an IT roadmap aligned with business goals, managing all corporate hardware, software, infrastructure, and multi-site network systems. Recruit, manage, and develop IT resources while overseeing Help Desk operations to ensure responsive troubleshooting and resolution of technical issues. Monitor system performance, security, and integrity to maintain uptime, scalability, and cost efficiency, ensuring compliance with regulatory frameworks and risk mitigation protocols. Lead strategic planning efforts to evaluate new technologies and manage IT systems, collaborating with cross-functional teams and external vendors to implement projects. Act as a financial steward for IT needs, analyze infrastructure metrics, and communicate technology risks to leadership. Facilitate security audits, design user training, and develop business continuity protocols to minimize operational disruption.
Required Qualifications
- 7-10 years as a hands-on full spectrum IT Specialist or similar role
- experience with Azure
- Microsoft 365
- cloud computing background
- network administration
- system configuration
- software deployment
- hardware support
- Strong knowledge of computer hardware, software, and network systems
- Excellent problem-solving, critical thinking, and communication skills
- Effective leadership skills including the ability to motivate, delegate, and build trust
- Ability to work independently and in a team environment
- Ability to complete tasks and assignments in a timely and efficient manner
- Very strong verbal and written communication skills and ability to communicate with all levels of employees
- Excellent attention to detail and strong organizational skills
- Travel throughout Hawaii for day-trips required
- semi-annual/annual trips to Guam and California as needed
- Must maintain strict confidentiality in performance of duties
- Strong collaboration skills with a proven ability to manage multiple and complex projects
- Resiliency and flexibility in the face of adversity
- BS in computer science, information technology or related field
- Security+, Network+, or similar certifications
- Extensive application support experience with Help Desk ticketing systems
- Experience with Windows Server, Azure, and Intune deployments
- Must be able to lift up to 50lbs, unassisted
- The ability to sit, crouch, bend, and reach for extended periods of time
Desired Qualifications
- Experience with Ubiquity deployments and Linux (preferred)
- Experience with CMMC (preferred)
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