IT Manager
On-siteFort Mill, South Carolina, United States
Job Summary
Supervise the internal IT team, including a Business Analyst and Senior Application Analyst, to deliver high-quality support aligned with strategic objectives. Prioritize tasks and projects while managing third-party consultants to ensure maximum value. Serve as the primary liaison to the Executive Leadership Team, conducting regular meetings to address departmental needs. Lead the development of system training, documentation, and reporting tools using Microsoft Dynamics 365 Business Central, SSRS, and Power BI. Drive process improvements across sales, purchasing, production, and finance by leveraging Business Central capabilities. Provide expert guidance on Finance and Warehouse modules, manage project requirements including data security and testing, and oversee support tickets. Collaborate with product management and supply chain to define system modifications. Raise issues to the CFO or President as needed and support merger and acquisition activities.
Required Qualifications
- Only candidates authorized to work in the United States for any employer without sponsorship will be considered.
- 4-year college degree in Information Technology, Computer Science, Business Administration, or a related field.
- 5+ years' experience utilizing Microsoft Dynamics 365 Business Central, with deep expertise in Finance (General Ledger, Accounts Receivable, Accounts Payable) and Warehouse (Manufacturing, Warehousing, and Inventory) modules.
- 3+ years' experience in a supervisory or team-lead role, managing IT analysts or similar technical staff.
- Experience interacting with executive-level management and presenting IT strategies, project updates, and system recommendations to senior leaders.
- 3-4 years' experience in Project Management, including defining requirements, managing timelines, and coordinating cross-functional initiatives.
- Experience with SQL Server, including SQL Server Reporting Services (SSRS), and familiarity with Power BI and Excel reporting tools.
- Proficient with Microsoft Outlook and Word; advanced user of Excel; comfortable with Power BI, SSRS, and other reporting tools.
- Ability to supervise, motivate, and develop a small technical team; delegate effectively while remaining hands-on.
- Excellent verbal and written communication; able to translate technical concepts for non-technical executive audiences.
- Work independently and with others to resolve complex system and process issues.
- Work effectively with other personnel at all levels of the organization to achieve established outcomes.
- Ability to manage and complete multiple tasks with deadlines while balancing strategic priorities and operational demands.
- Accuracy in data, reporting, and communication; ability to see errors and identify inconsistencies.
Desired Qualifications
- Experience with mergers and acquisitions, particularly integrating financial and inventory tracking systems, is a plus.
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