IT Manager
$120,000–$140,000 year
RemoteUnited States
Job Summary
Lead LINQ's internal IT function by owning the end-to-end employee technology experience, from onboarding to offboarding. Administer Microsoft Entra ID, Intune, and Microsoft 365 services to manage identity, device compliance, and collaboration tooling across a fully remote workforce. Lead a team of IT professionals, set operational standards, and serve as the escalation point for complex technical issues while managing the helpdesk function, vendor relationships, and the IT operating budget. Ensure the reliability, security, and scalability of internal infrastructure through continuous improvement and collaboration with Security and HR.
Required Qualifications
- Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience)
- 5+ years of experience in IT operations or systems administration, with at least 3 years in a leadership or management role
- Strong hands-on expertise with Microsoft Azure and Microsoft 365, particularly Entra ID (Azure AD), Exchange Online, Intune, Teams, and SharePoint
- Demonstrated experience managing IT for a fully remote or distributed workforce
- Solid understanding of identity and access management concepts, including SSO, MFA, conditional access, and automated joiner/mover/leaver provisioning
- Experience with endpoint management platforms (Intune, JAMF, or similar) and patch management workflows
- Working knowledge of IT security best practices, including zero-trust principles and endpoint compliance
- Strong communication skills; able to translate technical issues into clear guidance for non-technical stakeholders
- Proven ability to manage and prioritize a team's workload in a fast-paced, growth-stage environment
- Experience managing IT vendors, software contracts, and an operating budget
- Must be able to work effectively in a fully remote environment, with a reliable home workspace and occasional travel for team or company events
Desired Qualifications
- Microsoft certifications (e.g., MS-102: Microsoft 365 Administrator, AZ-104: Azure Administrator, SC-300: Identity and Access Administrator)
- Experience with ITSM platforms (e.g., Jira Service Management, ServiceNow, or similar)
- Familiarity with Zero Trust architecture and implementation in a Microsoft environment
- Experience supporting rapid headcount growth or M&A-related IT onboarding and integration
- Background in K-12 EdTech or SaaS environments
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