IT Manager (Infrastructure & Security)
On-siteHo Chi Minh City, Ho Chi Minh City (HCMC), Vietnam
Ho Chi Minh City, Ho Chi Minh City (HCMC), VietnamOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Lead the global IT function by managing team performance, overseeing cloud infrastructure on AWS and Azure, and driving cybersecurity strategy including ISO 27001 and SOC2 compliance. Own availability, reliability, and scalability of enterprise platforms while leading incident response, change management, and vendor governance. Establish technical standards, maintain operational budgets, and align technology roadmaps with business objectives to support secure, scalable services across 26 markets.
Required Qualifications
- Minimum 8 years' experience in IT Operations, Infrastructure, Systems Engineering, Cyber Security or related disciplines
- Minimum 5 years' experience leading infrastructure, operations or technical teams, including responsibility for service delivery, operational performance and people leadership
- Extensive experience managing enterprise IT infrastructure across cloud platforms, networking, cybersecurity, backup, disaster recovery and business continuity within a complex technology environment
- Demonstrated experience managing AWS and Microsoft Azure cloud platforms
- Strong experience administering Microsoft 365, including security, governance and modern workplace technologies
- Experience administering Atlassian products including Jira, Confluence and associated platform integrations
- Proven experience developing and implementing security policies, governance frameworks, risk management processes and operational controls
- Hands-on experience leading ISO 27001 and SOC2 Type II compliance activities, audits and continual security improvement initiatives
- Strong understanding of cybersecurity principles including threat management, vulnerability management, identity and access management, security operations and incident response
- Demonstrated experience managing enterprise technology vendors, contracts and service providers
- Strong commercial acumen with experience managing operational budgets and technology investment decisions
- Excellent leadership, stakeholder management, communication and problem-solving skills
- Excellent written and verbal English communication skills
- Bachelor's degree in information technology, Computer Science, Information Systems, Cyber Security or a related discipline, or equivalent demonstrated industry experience
Desired Qualifications
- Experience working within SaaS, software or technology-driven organisations
- Experience supporting globally distributed teams
- Experience with infrastructure automation, scripting and DevOps practices
- AWS Certified Solutions Architect (or equivalent)
- Microsoft Certified Azure Administrator (or equivalent)
- Microsoft 365 Administrator certification
- ITIL Foundation (or higher)
- CISSP, CISM or equivalent cybersecurity certification
- ISO 27001 Lead Implementer or Lead Auditor certification
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