IT Manager III - IT Program/Project Senior Delivery Manager
Hybrid · Phoenix, Arizona, United States or Columbus, Ohio, United States
Job Summary
IT Delivery Manager III leads end-to-end delivery across IT portfolios within SPDO, providing people leadership to Project Managers and Scrum Masters, driving consistent delivery practices in a hybrid Agile environment, and coaching technology leaders. Responsibilities include portfolio-level planning and execution (including PI Planning), ensuring delivery health and accurate reporting, proactively managing risks and dependencies, partnering with Technology, Product, and Business stakeholders to improve predictability and delivery performance, establishing portfolio delivery governance, facilitating readiness and objective setting for PI objectives, coaching teams in hybrid Agile practices, mentoring PMs/Scrum Masters, developing onboarding curricula and training aligned to the PMO operating model, supporting talent management activities, and producing bi-weekly/monthly portfolio-level delivery reporting and metrics for executives.
Required Qualifications
- Bachelor's degree required
- 7+ years of experience in technology delivery, program/project management, Agile delivery, or PMO leadership
- experience facilitating Quarterly/PI Planning and/or enterprise planning cadences in a hybrid Agile environment
- Advanced to expert knowledge in Agile, hybrid, and waterfall delivery models
- strong communication skills with ability to tailor messages for executives and practitioners
- experience managing Project Managers, Scrum Masters, Delivery Leads, or similar roles
- in office four days a week minimum and up to 25% travel
- certifications such as PMP, PMI-ACP, CSM/CSPO, SAFe or equivalent preferred
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