IT Manager

Serve as the primary point of contact for IT support across the organization, managing the help desk and resolving technical issues for a 100+ person distributed workforce. Oversee end-to-end onboarding and offboarding, including provisioning hardware, configuring accounts, and ensuring employees have necessary tools. Administer SaaS applications like Slack and Google Workspace, manage media asset infrastructure including FreeNAS storage and cloud backups, and oversee IT asset inventory. Administer Munki, Autopkg, and CrowdStrike across the fleet, manage OS updates, and handle PostgreSQL database backups for DaVinci Resolve workstations. Make strategic decisions regarding hardware deployments and lifecycles. Requires 5 years of IT experience, on-site presence in Washington, DC Monday through Friday from 9:00am-6:00pm ET.