IT Infrastructure and Data Center Engineer
$70,100–$81,960 year
On-siteColumbus, Ohio, United States
Job Summary
Install, test, document, repair, and maintain fiber optic infrastructure and circuits to support campus network services across Ohio State Extension offices and regional campuses. Perform reactive and preventive maintenance, including triage, troubleshooting, diagnosis, and resolution of network issues. Architect projects of moderate scope and complexity under general direction, providing recommendations to enhance network performance, reliability, and user experience. Participate in an on-call rotation for after-hours support, evenings, weekends, and holidays. Collaborate with IT specialists, engineers, project managers, and architects to support network expansion initiatives and deliver cost-effective technology solutions to students, faculty, staff, and partners.
Required Qualifications
- Bachelor's level degree in a technical field OR equivalent combination of education and experience
- Two (2) years of IT infrastructure and/or data center facilities experience or combination thereof in an enterprise environment
- One or more years of fiber optic and copper cabling installation and testing experience for networking systems
- Fiber optic training via Light Brigade, BICSI, Corning or other equivalent training
- Basic knowledge of building and fire codes as applicable to communications installations
- Great written and verbal customer service and communication skills with ability to convey technical information with clarity and conciseness
- Ability to learn new technologies and methods and work both independently and within a team
- A valid Ohio driver's license and ability to respond to emergencies after hours
- Participation in an on-call rotation
- Occasional after-hours support, including evenings, weekends, and holidays
Desired Qualifications
- Two (2) to four (4) years of IT infrastructure and/or data center facilities experience or combination thereof in an enterprise environment
- Experience reading construction drawings and familiarity with associated programs such as TrueView, AutoCad, and/or Bluebeam
- Experience with tools and materials such as OTDR, power meter, fiber optic scopes, splicing, and using a fusion splicer & mechanical (example: Unicam) terminations
- Familiarity with ITIL processes and good practices
- BISCI certification and/or other telecom and fiber optic related certifications
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