IT Helpdesk Support
$35,440–$52,000 year
On-site · Dublin, Ohio, United States
EXPIREDDublin, Ohio, United StatesOn-siteFull Time$35,440–$52,000 yearEntry LevelBachelors DegreeLarge
Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Large
Job Summary
Join our team as an IT Helpdesk Support professional, providing technical support to clients and troubleshooting IT-related issues. The role involves documenting support requests, performing installations, and collaborating with the IT team while staying current with technology trends.
Required Qualifications
- Proven experience as an IT Helpdesk Support or similar role
- Excellent communication and customer service skills
- Strong technical knowledge of computer hardware, software, operating systems, and networking
- Experience with ticketing systems, remote desktop tools, and diagnostic utilities
- Familiarity with ITSM best practices, such as ITIL
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to multitask and prioritize tasks in a fast-paced environment
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