IT Helpdesk Intern (Part-Time)
On-siteTempe, Arizona, United States
Job Summary
Conduct Level 1 technical assistance to users, resolving hardware and software issues while addressing IT helpdesk tickets in a timely fashion. Image and re-image PCs, configure new and existing devices for deployment, and assist with user PC setups, swaps, and data transfers. Manage IT inventory for hardware and software assets, support employee roster activities including on- and off-boarding, and generate sign-ins and credentials for new hires. Provide ad-hoc IT project support as needed within the Tempe, AZ office. This part-time role offers up to 20 hours weekly for 12-16 weeks, with options to extend hours and duration upon mutual agreement.
Required Qualifications
- High School Diploma or equivalent
- Currently pursuing a degree in Information Technology, Computer Science, or a similar field
- Ability to handle a variety of duties in a fast-paced environment
- Positive, service-oriented attitude
- Basic understanding of IT principles and practices
- Familiarity with applications and systems such as OneDrive, SharePoint, Office 365, Active Directory, Azure AD/Entra ID, and Teams
- Excellent communication and interpersonal skills
- Capacity to work both independently and collaboratively within a team
- Ability to recognize problems, strategize and problem solve
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.