IT Help Desk Technician
$31,200–$31,200 year
On-siteIndianapolis, Indiana, United States or Fishers, Indiana, United States
Job Summary
Provide level 1 telephone and email support for all Crew locations by responding to incoming ticketing portal break/fix and new IT requests. Repair, image, and configure new IT assets for deployment, while troubleshooting application and hardware issues to resolve problems for users. Work a schedule of 10a-8p, five days per week from Tuesday through Saturday, maintaining initiative and tactful communication with customers and team members. This role offers competitive hourly pay with daily pay options, industry-leading training, and tuition reimbursement for IT certifications.
Required Qualifications
- High school diploma or equivalent
- Must possess the ability to deal tactfully with customers, team members, and the general public
- Focused on quality while maintaining a sense of urgency
Desired Qualifications
- A+ or Network + Certification
- Associate's or Bachelor's Degree in Information Technology
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