IT Help Desk Technician - 26661
$60,000–$75,000 year
On-site · Grand Rapids, Michigan, United States
Grand Rapids, Michigan, United StatesOn-siteFull Time$60,000–$75,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Join a dynamic team as an IT Help Desk Technician to provide frontline IT support, device setup and maintenance, and collaborate on technology solutions. This hands-on role requires problem-solving skills and a service-oriented approach, focusing on enhancing operational efficiency through reliable technology. Ideal candidates will leverage their IT support experience, strong communication skills, and technical knowledge to impact the end-user experience.
Required Qualifications
- 2+ years of experience in IT support within a manufacturing environment
Desired Qualifications
- Industry certifications (CompTIA A+, Microsoft Desktop, ITIL, etc.) are helpful but not required.
- Knowledge of Windows/Linux systems
- Experience with MS Office
- Familiarity with ERP tools
- Experience with remote desktop software
- Familiarity with networking basics (TCP/IP, LAN/WAN, Wi-Fi)
- Strong communication skills
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