IT Help Desk Specialist
On-site · Manchester, New Hampshire, United States
Job Summary
IT Help Desk Specialist providing front-line technical support onsite in Manchester, NH, including workstation setup, troubleshooting Windows desktops and peripherals, and supporting business productivity tools via phone and ticketing system. Responsibilities include user access provisioning, password resets, issue documentation, inventory tracking, and maintaining a professional, safe work environment. Growth opportunities in cybersecurity, system upgrades, and automation, with emphasis on teamwork and adherence to ethics and laws.
Required Qualifications
- 1–2 years of IT support experience or equivalent education/training
- Basic troubleshooting skills for hardware, software, and connectivity issues
- Familiarity with Windows operating systems and business applications
- Strong communication and customer service skills
- Organized and detail-oriented with good problem-solving ability
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