IT Help Desk Manager
$60,000–$95,000 year
On-site · Fort Lauderdale, Florida, United States
Fort Lauderdale, Florida, United StatesOn-siteFull Time$60,000–$95,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
The IT Help Desk Manager will lead the IT helpdesk staff, ensuring exceptional service and customer satisfaction while managing operations 24x7. Requires extensive management experience and IT expertise.
Required Qualifications
- 10+ years of IT experience
- 3+ years of management experience
- Experience in managing and coaching system administrators and support analysts
Desired Qualifications
- Experience with help desk software
- Expertise in Microsoft Office
- Expertise in Microsoft Active Directory
- Operations management tools
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