IT Help Desk

This IT Help Desk position involves performing basic and moderately complex troubleshooting and repair activities in an end-user environment, supporting a range of devices such as PCs, laptops, and printers. Responsibilities include installing new equipment, providing desk-side support, and meeting established customer service metrics. The role requires excellent communication skills, the ability to follow detailed instructions, and physical capability to lift and move computer equipment. Candidates should have relevant technical certification or equivalent experience, with a preference for those holding A+ certification.