IT Generalist - Field Technician

IT Generalist/Field Technician role at Otterbein SeniorLife in Lebanon, OH. Responsibilities include end user support via remote or on-site, repairing and deploying IT equipment (computers, phones, firewalls, switches, access points, UPS), resolving phone-system issues, maintaining documentation, and supporting Hikvision cameras and Nurse & Emergency Call systems. Travel to Otterbein sites required; collaborate to design, troubleshoot, and improve the organization’s network and technology. Qualifications include a BS in IT or related field (or equivalent work experience), 2+ years supporting IT across multiple locations, MS Office 365, Active Directory, Windows OS, network cabling, Cisco VoIP, A+ certification, ability to lift up to 75 lbs, and willingness to travel locally/regionally. Benefits include health, PTO, 401(k), DailyPay, tuition reimbursement, and professional development opportunities.