IT Field Technician
On-siteBrisbane, Queensland, Australia
Brisbane, Queensland, AustraliaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Provide high-quality desktop support to users, including executives, through face-to-face, telephone, and remote channels. Perform initial setup and routine maintenance of laptops, desktops, mobiles, and peripherals. Accurately manage business assets, track requests and incidents, and record service details and time records. Prioritize new support requests and existing work orders while maintaining safety awareness. Maintain a professional demeanour in a fast-paced, deadline-oriented environment. Role involves rostered out-of-hours support with on-call requirements. Located in Brisbane CBD.
Required Qualifications
- National Police check
- Pass a national Police check
- Scope of rostered out of hours support (on call)
- Basic hardware and operating system familiarity
- Strong attention to detail and accuracy
- Ability to multitask
- Great interpersonal skills
- Excellent verbal and written skills
- Excellent customer service skills
- Ability to function in a fast-paced deadline-oriented environment
- Professional demeanour
- Excellent time management skills
- Strong Customer relationship building skills
- Good teamwork with peers and company personnel
- Current Australian drivers Licence
- Pass the Company's background check requirements
- Employment and drug screens
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