IT Engineer
On-siteOrlando, Florida, United States
Job Summary
Implement and maintain a comprehensive Enterprise Monitoring solution supporting high availability services through proactive and predictive monitoring and alerting in a 24x7 enterprise production environment covering network infrastructure, server hardware, operating systems, applications, and business processes. Serve as the system administrator for all Enterprise monitoring systems, including AppDynamics, SCOM, Nagios, and OEM, while creating and testing scripts to optimize availability, capacity, performance, and cost. Engage with subject matter experts, Help Desk, and vendors to define, deploy, and maintain monitors, identify monitoring gaps during troubleshooting, and document policies and procedures. Provide training on alarm correlation and threshold setting, generate capacity and performance reports, and research new monitoring capabilities to align tools across the enterprise.
Required Qualifications
- 3+ years' system administration of Enterprise Monitoring Systems
- 3+ years of experience in Server Management products, i.e.: AppDynamics, OEM and Microsoft SCOM
- 3+ years networking experience in an enterprise environment
- 3+ years of experience with Javascript programming
- 3+ years working with both Windows and UNIX based systems in an enterprise environment, including advanced shell scripting
- Advanced knowledge of Enterprise Monitoring metrics, reporting, logging and best practices
- Experience with SNMP, TCP/IP and core LAN/WAN principles
- Ability to perform network traffic analysis using network capture tools
- Ability to translate low-level monitoring metrics into consolidated management level reports
- Bachelor's degree in engineering, computer science, management information systems or related field
Desired Qualifications
- ITIL Certification
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