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Palo Alto LabsPosted 4 months ago

IT Director of Automation – Revenue & Sales Systems (n8n / Workato)

$180,000–$200,000 year

On-siteNew York City, New York, United States or New York, United States

Full TimeSenior LevelSmall

Job Summary

Define and own the enterprise automation strategy for Revenue and Sales systems, establishing governance and best practices using n8n and Workato. Lead architectural decisions for event-driven workflows across CRM, CPQ, billing, ERP, and finance platforms, ensuring deterministic, auditable, and scalable solutions. Partner with Sales, RevOps, Finance, and Legal to improve revenue predictability, quote accuracy, and cycle time while driving automation maturity from tactical workflows to platform-level orchestration. Build and mentor a high-performing team of automation engineers and analysts, managing intake, prioritization, and delivery excellence from discovery to post-production support. Ensure all revenue-impacting automations meet internal controls and external compliance requirements within a global B2B SaaS environment.

Required Qualifications

  • 12+ years of experience across systems, automation, or integration platforms
  • 5+ years in senior leadership roles owning enterprise‐scale automation or platform teams
  • Deep hands‐on and architectural experience with n8n
  • Deep hands‐on and architectural experience with Workato
  • Proven ownership of Revenue and Sales systems automation
  • Strong background in B2B SaaS revenue models, including Subscriptions
  • Strong background in B2B SaaS revenue models, including Usage‐based pricing
  • Strong background in B2B SaaS revenue models, including Multi‐entity and multi‐jurisdiction operations
  • Experience orchestrating systems at scale across CRM, billing, ERP, and finance platforms
  • Strong executive communication and cross‐functional leadership skills

Desired Qualifications

  • Experience in highly regulated, compliance‐driven SaaS environments
  • Prior ownership of Quote‐to‐Cash or Revenue Operations platforms
  • Familiarity with tax, invoicing, or transaction‐classification systems
  • Experience scaling automation platforms for high‐volume, global transactions

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