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Western National InsurancePosted 1 month ago

IT Delivery Team Lead

$120,000–$160,000 year

On-siteEdina, Minnesota, United States

Full TimeSenior LevelMedium

Job Summary

Provide day-to-day leadership, coaching, and performance management for a team of Agile Delivery Leads while supporting the delivery of strategic technology initiatives. Establish consistent delivery leadership practices, Agile methodologies, and operational standards across multiple product teams. Partner with product, engineering, and technology leadership to align execution with strategic priorities and monitor delivery metrics to drive continuous improvement. Develop scalable delivery processes, manage capacity planning, and resolve cross-team impediments impacting delivery outcomes. Foster a culture of accountability and servant leadership throughout the product delivery organization.

Required Qualifications

  • Seven-plus years of experience leading technology delivery, Agile delivery, program management, product delivery, or related technology leadership functions
  • Previous experience leading, coaching, or mentoring technical or delivery professionals
  • Demonstrated success leading cross-functional initiatives across multiple teams
  • Experience working within Agile frameworks in technology organizations
  • Proven ability to build collaborative relationships with business and technology stakeholders at all organizational levels
  • Strong people leadership, coaching, mentoring, and employee development skills
  • Demonstrated ability to build high-performing, engaged teams
  • Excellent organizational, communication, facilitation, and interpersonal skills
  • Strong strategic thinking and decision-making abilities
  • Ability to influence without direct authority across cross-functional organizations
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Strong analytical skills with a continuous improvement mindset
  • Understanding of Agile delivery frameworks, product operating models, and technology delivery practices
  • Experience with Agile planning and work management tools
  • Proficient use of Microsoft Office applications and other standard business software
  • Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered

Desired Qualifications

  • Experience leading Agile delivery leads, scrum masters, delivery managers, or similar delivery leadership roles
  • Experience supporting product-centric operating models and digital transformation initiatives
  • Knowledge of Lean, Agile, and continuous improvement principles
  • Experience within the property-and-casualty insurance industry or another highly regulated environment

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