IT Coordinator | Full-Time | Acrisure Arena
$41,600–$47,840 year
On-sitePalm Desert, California, United States
Job Summary
Provide technical support for computers, networks, infrastructure, Wi-Fi, telecommunications, printers, and standard business applications. Coordinate system maintenance, software updates, cybersecurity best practices, and vendor support for technology-related services. Install, configure, troubleshoot, and maintain IT hardware, software, user accounts, and office technology. Support event technology needs, including audiovisual systems, digital signage, connectivity, broadcast support, and communications systems before, during, and after events. Maintain IT equipment inventory, documentation, procedures, asset tracking, and technology procedures. Collaborate with internal departments, third-party vendors, and event partners to ensure technology solutions support operational and event needs. Respond to routine, precautionary, and emergency technology-related issues while maintaining a high level of customer service. This role requires working extended hours, including evenings, weekends, and holidays.
Required Qualifications
- Ability to lift heavy objects as needed
- Ability to stand, walk, bend, climb, and work extended hours, including evenings, weekends, and holidays required by event schedules
- Fast-paced event facility environment with exposure to varying noise levels, lighting conditions, and heights during setup or maintenance
Desired Qualifications
- Associate's degree or certification in Information Technology, Computer Networking, or a related field preferred
- 2+ years of related IT experience is preferred
- Working knowledge of Microsoft Windows, Microsoft 365, networking fundamentals, audiovisual systems, and live technology
- Strong troubleshooting, organizational, and communication skills with the ability to manage multiple priorities in a fast-paced environment
- Capable of working under pressure and within deadlines
- Ability to work independently while maintaining close coordination with operations and event staff
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