IT Clinical Trainer
HybridIndiana, United States or Voorhees, New Jersey, United States
Job Summary
Design and deliver comprehensive training programs for Axia's EMR system (eClinicalWorks) and supporting technologies across instructor-led, online, and in-person formats. Oversee the Learning Management System (LMS), ensuring data integrity, resolving issues, and coordinating system upgrades. Develop instructional materials using Adobe Captivate and collaborate with Compliance, Risk Management, and Clinical Operations to align training with regulatory needs. Conduct needs analyses with department heads and generate data-driven reports on LMS usage to refine strategies. Provide pre- and post-go-live support for IT initiatives and travel up to 40% as needed.
Required Qualifications
- Strong problem-solving and analytical skills, with the ability to troubleshoot LMS-related issues and optimize learning processes
- Excellent verbal and written communication skills, including the ability to develop clear training materials and deliver engaging presentations
- Detail-oriented, organized, and able to manage multiple tasks and deadlines in a fast-paced environment
- Ability to work both independently and collaboratively across teams
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience delivering training in multiple formats (instructor-led, virtual, e-learning)
- Experience with eClinicalWorks EMR
- Ability to travel up to 40% as needed
- Minimum of 3 years of experience in LMS administration, instructional design, or corporate training
- Applicants must be currently authorized to work in the United States on a full-time basis
Desired Qualifications
- Bachelor's degree in IT, Computer Science, Education, or a related field preferred
- Experience with e-learning content development and industry standards (SCORM, AICC)
- Familiarity with instructional design tools such as Adobe Captivate, Articulate, or Visio
- Experience with Learning Management Systems (HealthStream preferred)
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