IT Chat Specialist (CDW)
$33,280–$43,680 year
On-site · Denver, Colorado, United States or US
Job Summary
IT Chat Specialist (CDW) – 1099 Independent Contractor, Part-Time Remote. Responsibilities include promoting the brand, using Capacity’s products/services, navigating the brand site and related media/searches, comparing and analyzing competitor products, and empathetically assisting customers during high-stress purchases. Requires strong written communication (minimum 35 wpm) and ability to convey concepts at the customer’s knowledge level. Opportunity pays hourly ($16-$21) with weekly payouts and onboarding, with a fully remote arrangement from any location with internet access.
Required Qualifications
- 5+ years IT industry experience beneficial
- Knowledge of large corporate or hospital IT systems a plus
- Familiarity with top OS and brand environments
- Passion for helping others with large scale electronic purchasing needs
- Ability to explain concepts at customer’s knowledge level
- Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form
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