IT Associate I - Service Desk
On-siteSt. Louis, Missouri, United States
St. Louis, Missouri, United StatesOn-siteFull TimeEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Diagnose computer errors and troubleshoot software, hardware, and networking issues. Provide technical support to remedy problems via phone, email, in person, or remote access. Install and configure operating systems, update systems, and follow up with users after resolution. Train computer users on system delivery, configuration, and maintenance. Requires high school diploma or equivalent; preferred is one year of technical environment experience. Proficient in Microsoft Office suite.
Required Qualifications
- High School Diploma or equivalent coursework
- 1+ years' working in a technical environment
Desired Qualifications
- Strong working knowledge of computer systems, hardware, and software
- Advanced problem-solving, analytical, and team-working skills
- Excellent communication and interpersonal skills
- Display an openness to learning new technologies
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
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