IT Applications & Integration Specialist
On-siteHouma, Louisiana, United States
Job Summary
Optimize NetSuite configuration, workflows, and performance while designing integrations and automations between NetSuite, Microsoft 365, HaloITSM, and Azure using APIs and webhooks. Develop advanced reporting dashboards in NetSuite and Power BI to support business decision-making, manage user access and identity governance via Entra ID, and provide Tier 2/3 troubleshooting for complex application issues. Identify opportunities to eliminate manual processes, streamline workflows, and increase adoption of Microsoft and third-party features, while documenting configurations and delivering user training. Support the rollout of Microsoft 365 Copilot and AI tools, building AI-assisted automations and agents using Power Platform and Azure AI services to reduce manual effort. Provide limited secondary help desk support during peak periods.
Required Qualifications
- High school diploma or equivalent
- 3–4+ years supporting and optimizing SaaS/business applications in a Microsoft 365 environment
- Strong, hands-on experience with NetSuite administration, optimization, integrations, and customization
- Strong expertise with Entra ID (SSO + SCIM), Power BI, Power Automate, APIs, Azure services, and integration tools
- Hands-on experience with Microsoft 365 administration, Intune, Entra ID, and Azure
- Excellent problem-solving, analytical, communication, and stakeholder management skills
- Ability to translate technical concepts into clear business value
- Proficiency with PowerShell for automation, reporting, and management of Microsoft 365, Entra ID, and Azure resources
- Experience with Microsoft Graph API (Graph Explorer, SDKs, and PowerShell modules) for advanced integrations and automation
- Working knowledge of JSON, REST APIs, and data transformation for building custom integrations and Power Automate flows
- Familiarity with Entra ID advanced features: Conditional Access, PIM, Lifecycle Workflows, and SCIM provisioning
- Experience with Azure Logic Apps, Azure Functions, or other low-code/no-code Azure services
- Basic scripting in JavaScript/TypeScript or Power Platform development (Canvas Apps, Model-Driven Apps)
- Understanding of identity governance, hybrid identity, and B2B/B2C scenarios
- Experience troubleshooting Entra ID sign-in logs, audit logs, and integration errors
- Project management and workflow automation experience
Desired Qualifications
- Experience in construction, energy, maritime, vessel operations, or project-based industries
- NetSuite Administrator certification
- PL-300 (Power BI) certification
- SC-300 (Entra ID/ Identity) certification
- PL-200 or PL-900 (Power Platform) certification
- AI-900 (Azure AI Fundamentals) or equivalent Copilot/AI training
- Experience with Microsoft Purview (or similar data governance / compliance tools)
- Experience calling AI/LLM services via REST APIs to add AI capability to integrations and automations
- Awareness of AI governance and data security considerations, including permissions hygiene, sensitivity labeling, and responsible-use practices when enabling AI tools on company data
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