IT Applications Analyst - Workday
Hybrid · Navi Mumbai, Maharashtra, India
Job Summary
IT Applications Analyst, Workday at TaskUs focusing on end-to-end Workday enhancements and incident resolution. Responsible for Tier 2/3 support for business requests and incidents, understanding end-to-end business processes, identifying root causes, analyzing requirements (discovery, scoping, estimation), designing and implementing medium to complex Workday enhancements, and maintaining project documentation. Role involves independent work with minimal supervision, ongoing professional development, and occasional travel to Chennai office. Work location is open to any location in India with a WFH setup and onsite as needed.
Required Qualifications
- A minimum of 4 years of IT professional administrative and analytical experience which must have included root cause analysis, risk assessment and recommending solution
- 2 years hands on experience with ticketing/tracking tools like Manage Engine / Service Now / JIRA
- At least 4 years configuration experience and solid hands-on exposure with Workday Modules such as Core HCM, Security, Performance Management, Compensation or Time and Absence
- At least 3 years of experience from scratch to finish implementation experience enabling Hire, Onboarding, Employee Transfers, Termination, Performance review, Goal setting, Compensation review and the like
- Experience with Workday objects like: Business Process, Domain Policies, Security roles and groups, Setup Tasks, Workday Documents, Reporting including calculated fields, Performance Review Templates, Rating Scales and Calibration or Compensation plans and Merit process and calculations
- Average to Advanced knowledge and/or practice of SDLC like Waterfall or Scrum methodology
- Average knowledge and experience of Microsoft Office or GSuite or similar software
- Average to Advanced project management and organizational skills including attention to detail and multi-tasking
- Clear and effective verbal, written, communication, interpersonal, presentation skills with proven business analytical skills
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