IT Application Specialist
On-siteSaitama, Saitama, Japan
Job Summary
Oversee the implementation, operation, and maintenance of local and global applications while managing IT demand and application portfolio processes. Collaborate with vendors, global IT teams, and business stakeholders to drive digitalization, ensure compliance with global Red Bull standards, and resolve application and infrastructure incidents. Act as the primary IT contract point for local leaders, translating technical solutions into actionable insights and managing vendor relationships and budgets. Lead IT projects according to global methodology, coordinate resources, and ensure gameday-ready setups for soccer facilities. Provide regular reports on IT activities and monitor service desk KPIs to maintain efficient operations.
Required Qualifications
- Native level in Japanese
- Fluent level in English
- University degree in Computer Science, Technology, or a related field in any IT subject
- Proven min. 3 years of hands-on IT experience, focusing on software application implementation and operations in Global IT organization
- Proven ability to collaborate with vendors and business stakeholders to deliver IT Solutions
- Strong understanding of software lifecycle management, including implementation, support, and upgrades
- Excellent interpersonal and communication skills, with the ability to work effectively with both technical and non-technical teams
- Ability to develop and maintain local IT processes in alignment with global standards
- Experience in budget management, IT sourcing, and vendor/license management
- Excellent written and verbal communication skills and exceptional interpersonal abilities in both English and Japanese
- Capability to present ideas in business-appropriate and user-friendly language, complemented by a strong service orientation
- Highly self-motivated and proactive, with a positive and pragmatic attitude
- Ability to perform well under pressure, with a strong business and customer focus
- Ability to organize, prioritize, and coordinate multiple tasks
- Proficient in problem-solving and with a flexible and pragmatic can-do attitude
- 10% travel
Desired Qualifications
- Knowledge of and experience with software and hardware technologies utilized in team sports or event environments
- Experience in IT project management or coordinating IT initiatives
- Basic knowledge of IT infrastructure (e.g., network setup, servers)
- Familiarity with IT security and compliance requirements
- Exposure to IT operations in team sports or event environments
- A passion for soccer and team sports
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