IT Analyst, Korea
On-site · Incheon, Incheon, South Korea
Job Summary
IT Analyst on-site frontline role providing L1/L2 IT support across office, warehouse, manufacturing, and lab environments; diagnose and resolve endpoint, collaboration, and basic connectivity issues; manage device lifecycle (build, deploy, maintain, replace); execute site changes and deployments; maintain accurate asset records and high-quality ITSM ticketing; collaborate with senior analysts and global IT teams to sustain reliable technology performance and minimize downtime; strong ITIL discipline and customer-focused communication to support end users and site leaders.
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