IT Administrator - Norfolk, NE
$45,510,400–$62,400,000 year
On-siteNorfolk, Nebraska, United States
Job Summary
Manage all IT processes, software, and equipment at agency facilities by getting training on systems, laws, and regulations including 42CFR Part 2 and HIPAA. Ensure all IT systems meet compliance requirements while working with the Director of Operations on goals, policies, and procedures. Oversee technology equipment by setting up, maintaining, and inventorying computers; recommend purchases, replacements, or decommissioning; and safely dispose of outdated gear. Provide IT support to all staff by responding to issues, monitoring help requests daily, and offering training. Manage Microsoft 365 systems by adding licenses, updating accounts, and configuring SharePoint and Teams permissions. Review vendor quotes, serve as the primary contact, and maintain landline and mobile phone systems. Travel between facilities as needed with mileage reimbursed.
Required Qualifications
- Bachelor's or Associate's degree in Information Systems/Technology Management or related field, or equivalent experience
- At least two years of experience in the non-profit or human service field preferred
- At least two years of sobriety if diagnosed with a substance use disorder
- Advanced knowledge of computer systems and technology administration/management
- Ability to diagnose, maintain, and repair computer hardware, tablets, and phones
- Basic troubleshooting skills for networking, software, and hardware
- Intermediate to advanced troubleshooting for networking, firewalls, VPNs, software, and hardware
- Microsoft 365 certified or able to obtain certification
- Ability to use MDM, Intune, Entra, Zoom, and Microsoft 365 (SharePoint, Teams, Word, Excel, Outlook)
- Ability to configure, maintain, and update group policy objects (GPO)
- Strong self-management, organization, initiative, accountability, and follow-through
- Strong communication skills—clear, professional, and adaptable for different technical levels
- Ability to work independently with problem-solving and decision-making skills
- Organized, efficient, detail-oriented, with ability to adjust priorities
- Willingness to ask for help or guidance when needed
- Ability to work professionally with others
- Knowledge of agency, state, and federal rules, policies, and procedures (including HIPAA and 42CFR Part 2)
- Strong interpersonal skills; able to train and explain technical concepts in plain language
- Proficiency in English—reading, writing, spelling, grammar, and punctuation
- Ability to sit or stand for long periods, climb stairs, type 50+ WPM, lift up to 40 pounds, and use phones, keyboards, and mice
- Valid driver's license, insured vehicle, and ability to travel between facilities
Desired Qualifications
- At least two years of experience in the non-profit or human service field preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.