IT Administrator, Infrastructure Support
$57,908–$69,490 year
On-siteMontgomery, Alabama, United States
Job Summary
Administer, monitor, and resolve network, server, and security incidents at the Montgomery Vehicle Processing Center. Manage LAN, WLAN, WAN, VPN, DNS, DHCP, and infrastructure including VMware ESXi, Windows Server, Microsoft 365, and Entra ID. Provide after-hours and on-call support for critical production incidents, business-impacting technology events, and operational technology systems. Troubleshoot barcode scanners, RFID systems, mobile computing devices, and enterprise printing infrastructure. Serve as liaison between Glovis America, HAEA, and technology vendors while performing IT asset lifecycle management and maintaining documentation. Support cybersecurity compliance, vulnerability remediation, and audits. Coordinate infrastructure upgrades, hardware refreshes, and site technology projects. Manage Zebra and Android-based mobile devices and tablets.
Required Qualifications
- LAN, WLAN, WAN, VPN, DNS, DHCP, network security and server infrastructure administration
- network, server, and security incident monitoring and resolution
- after-hours and on-call support for critical production incidents, infrastructure outages, and business-impacting technology events
- VMware ESXi administration
- Windows Server administration
- Microsoft 365 administration
- Entra ID administration
- endpoint management solutions administration
- enterprise printing infrastructure administration (network printers, industrial label printers, multifunction copiers, print servers, and associated print management systems)
- IT asset lifecycle management and inventory control
- IT documentation maintenance (SOPs, diagrams, and incident response procedures)
- cybersecurity compliance support, vulnerability remediation, and audits
- infrastructure upgrades, hardware refreshes, and site technology projects coordination
- Zebra and other Android-based mobile devices and tablets management
- Reading Comprehension
- Mathematics
- Written Comprehension
- Information Ordering
- English Language
- Customer and Personal Service
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
- Constant use of hand/grasping product, writing, and typing
- Sit for 5+ hours per day
- Stand, walk, bend, stoop, reach over shoulder, kneel, push, pull 1-3 hours per day
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