IT Administrator
On-siteSingapore, Singapore
Job Summary
Provide day-to-day IT service desk support for internal users, troubleshooting hardware, networks, office applications, and BYOD devices. Manage IT infrastructure by installing, configuring, and maintaining servers, racks, UPS, fire suppression systems, and air-conditioning. Oversee the full IT asset lifecycle from acquisition to disposal while coordinating local ERP service requests and AI adoption initiatives. Execute IT projects through testing, deployment, and post-implementation follow-up, ensuring compliance with security controls and operational procedures. Maintain accurate operational documentation and support onboarding/offboarding activities. Requires 1–2 years of experience with Active Directory, M365, and ITSM tools; ability to work after hours for urgent issues.
Required Qualifications
- Diploma or Degree in Information Technology, Computer Science, or a related field
- 1–2 years of relevant IT support experience
- Good working knowledge of Active Directory, Group Policy, DNS, DHCP, TCP/IP, Windows environments, and Office 365 applications
- Hands-on experience with Microsoft 365 administration (MFA, Intune, MDM etc..) and ITSM tool
- Able to support after normal working hours when required, including urgent technical issues, or critical weekend duties
Desired Qualifications
- Experience with network infrastructure, firewalls, VPN, SharePoint, VMware ESXi, or uniFLOW
- ITIL Foundation certification
- CompTIA A+ certification
- CompTIA Network+ certification
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