IT Administrative Assistant
On-siteWest Palm Beach, Florida, United States
Job Summary
Create user accounts and disable accounts across various systems, assisting the System Administrator with account reviews and cleanup. Prepare computers for placement by joining them to the domain and installing required software including virus scanners, inventory agents, and office applications. Coordinate with managers to obtain purchase authorizations, generate PO requests, and order authorized equipment while ensuring receipt, deployment, and asset inventory updates. Review open tickets to ensure none remain unassigned and record all purchase requests in the IT ticketing system. Manage tablet and smartphone issuance, securing proper sign-out and forwarding equipment to the System Administrator or Director of IT for Paylocity recording.
Required Qualifications
- High school diploma or equivalent
- Proven experience in an administrative role
- Basic knowledge of computer hardware, software, and networking concepts
- Proficiency in Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Customer service-oriented mindset
- Problem-solving attitude
- Ability to work independently
- Ability to work as part of a team
- High school or equivalent
Desired Qualifications
- Additional technical certifications
- IT support experience
- 2 years IT support experience
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