IT Administrative Assistant
On-siteChicago, Illinois, United States
Job Summary
Coordinate calendar and meeting logistics for IT leaders and the broader team, including scheduling, rescheduling, and coordinating in-person and virtual events. Prepare and proofread IT documents, presentations, and reports while maintaining organized electronic repositories for documentation and trackers. Support routine administrative tasks such as invoice processing, purchase requests, and expense reporting, and assist with travel scheduling and local office supply management. Manage onboarding logistics for new IT members and serve as a point of contact for building issues, security concerns, and maintenance requests. Perform other assigned duties to support the Worcester IT organization.
Required Qualifications
- High school diploma or equivalent.
- Experience in an administrative or support role or technical environment, or relevant training.
- Proficiency with standard office software and collaboration tools (email, calendar, word processing, presentations, spreadsheets, and virtual meeting tools).
- MS Word.
- Excel.
- PowerPoint.
- Teams.
- Strong organizational skills with attention to detail and accuracy.
- Clear written and verbal communication skills.
- Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast paced environment.
- Demonstrated ability to handle confidential information with discretion.
Desired Qualifications
- Website management experience is a plus.
- Prior experience supporting an IT function or other technical team.
- Familiarity with common IT or business systems (for example, ticketing, asset, or document management tools) as a user.
- Experience supporting multiple stakeholders or leaders simultaneously.
- Ability to work independently with minimal day to day direction while knowing when to seek clarification.
- Service orientation and responsiveness to stakeholder needs.
- Collaboration and teamwork across functions and locations.
- Problem solving and resourcefulness.
- Flexibility, learning agility, and comfort with technology.
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