ISP Account Manager – (m/f/d)
HybridDüsseldorf, North Rhine-Westphalia, Germany
Düsseldorf, North Rhine-Westphalia, GermanyHybridFull TimeEnterprise
Full TimeEnterprise
Job Summary
ISP Account Manager in Düsseldorf, Germany. Manage and develop ISP/MSP/OTT new customers in the German market, oversee end-to-end sales from acquisition to delivery, handle customer requirements, negotiate contracts, supervise account representatives and sales management, track sales targets and metrics, and identify growth opportunities. Requires deep knowledge of German ISP/MSP networks and related ICT/telecom solutions, strong sales and relationship skills, and fluency in German and English. Hybrid remote work is available.
Required Qualifications
- Proven work experience (more than 3 years) as a Sales Account Executive, Key Account Manager, Sales Administrator, or a similar role in the Sales Department in the Germany ICT/Telecommunication Market.
- Deep knowledge of the German ISP/MSP network architecture, hosting ecosystems, or OTT/Data Center operations. Extensive experience in Sales and Customer Experience and relationship development will be an advantage.
- Strong understanding of ICT solutions, including but not limited to IP Networking, Optical Networks (DWDM/FTTH), Data Center Infrastructure, and Cloud/Computing Services.
- Strong understanding and knowledge of sales performance metrics and can confidently present the ICT solutions to customers.
- Strong sales mindset with hunting spirit, working with proactive attitude and can organize tasks with a good structure.
- Strong Leadership and can organize the needed resources to support achieve the target.
- Outstanding verbal and written communication skills.
- Excellent negotiation skills.
- An existing, strong network of relationships with decision-makers in the German ISP/MSP or OTT landscape would be advantageous.
- Business acumen with problem-solving skills.
- Strong willingness and desire to grow.
- Fluent in both German and English.
- Strong work ethic and team work spirit.
Desired Qualifications
- Fluent in German and English
- Strong network with decision-makers in German ISP/MSP or OTT landscape
- Excellent negotiation and communication skills
- Leadership and ability to organize resources
- Knowledge of IP Networking, Optical Networks (DWDM/FTTH), Data Center Infrastructure, and Cloud/Computing Services
- Experience in Sales Account Management in ICT/Telecommunications in Germany
- Ability to develop new customers and manage end-to-end sales processes
- Proven track record of meeting or exceeding sales targets
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