ISO Compliance Officer
HybridLeeds, England, United Kingdom
Leeds, England, United KingdomHybridFull TimeLarge
Full TimeLarge
Job Summary
Design, develop, and enhance the organisation's Integrated Management System to support business growth and operational effectiveness. Coordinate the implementation, maintenance, surveillance, and recertification of multiple ISO standards, including ISO 9001, ISO/IEC 27001, ISO 45001, and ISO/IEC 20000. Translate regulatory and business requirements into governance frameworks, manage internal and external audits, and drive risk and non-conformity management. Develop compliance reporting and KPIs to support senior leadership while embedding a culture of quality and continual improvement across the business.
Required Qualifications
- Minimum of 3 years' experience in a Compliance, Quality, Governance or Management Systems role
- Experience designing, developing, implementing and improving Integrated Management Systems
- Experience coordinating multiple ISO certifications, including audit preparation, surveillance and recertification activities
- Practical knowledge of ISO standards, including ISO 9001, ISO/IEC 27001, ISO 45001 and ISO/IEC 20000
- Experience supporting or coordinating internal and external audits, corrective actions, non-conformities and continual improvement activities
- Ability to interpret standards and translate requirements into practical business processes, controls and management system documentation
- Strong organisational, analytical, communication and stakeholder management skills, with the ability to work independently and manage multiple priorities
- ISO awareness training or an Internal Auditor qualification in at least one relevant standard, such as ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001 or ISO/IEC 20000
- Good working knowledge of management systems, audit processes, document control and corrective action management
Desired Qualifications
- Previous experience in an administrative, compliance, quality, governance, IT service, health and safety, or information security support role
- Experience with integrated management systems and supporting multiple ISO standards
- Exposure to ISO certification, audit preparation, internal audits or management system documentation
- Awareness of document control, risk registers, corrective action tracking and continuous improvement processes
- Experience using SharePoint, document management systems, compliance platforms or ticketing systems
- Experience in a regulated industry
- Experience delivering training or facilitating workshops
- Interest in building a career in compliance, quality assurance, governance, risk, information security or service management
- Internal Auditor qualifications
- A relevant qualification in Compliance, Quality, Health and Safety, Information Security or Service Management
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