IS Support Specialist I
On-siteNampa, Idaho, United States
Job Summary
Install end-user devices, troubleshoot PC, printer, and network connectivity issues, and analyze work requests to provide technical assistance. Perform routine problem analysis and resolution, recommending solutions while completing documentation on assignments. Install designated hardware and software meeting business requirements, and interact with vendors to research appropriate technical recommendations. Manage system problems and changes according to Valley Wide Cooperative's processes, traveling between locations to perform assigned duties. Provide timely, efficient, and courteous support to staff and train employees on problem resolution.
Required Qualifications
- High School diploma or GED
Desired Qualifications
- Associates of Applied Science in a technical field
- 1-3 years of related work experience in information technology
- Strong communication skills
- Ability to make appropriate decisions and execute them according to policy
- Ability to determine the order of need and task priority based on importance
- Exhibit a professional and positive image
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