Irish Speaking Technical Solutions Consultant - Relocate to Sofia
On-siteLondon, England, United Kingdom
Job Summary
Provide professional, multi-channel support via phone, email, and chat to deliver exceptional service and achieve top customer satisfaction scores. Become an expert in advanced CRM software and ticketing systems to resolve customer inquiries efficiently. Troubleshoot issues, find innovative solutions, and explain complex concepts in simple terms. Collaborate with a global team to share knowledge and enhance collective resources while engaging in continuous learning to stay ahead of product updates. Full professional fluency in Irish and English required. Join the largest employer in Bulgaria's CX industry as a publicly traded company (NYSE & TSX: TIXT) offering elite relocation support, including rent allowances, flight coverage, and apartment assistance. Start September 2025 for a full-time role in Sofia, Bulgaria.
Required Qualifications
- Full professional fluency in Irish and English
- A customer-first attitude
- genuine desire to help people
- Outstanding communication skills
- talent for making complex things simple
- Natural problem-solving abilities
- knack for following structured processes
- Adaptability
- fast learning curve
- grace under pressure
- enthusiasm
- readiness to learn
- motivated
- collaborative team player
- passionate about providing exceptional service
- ability to thrive in a positive, team-oriented environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.