IPS Product Specialist (34661)

Job Summary

Required Qualifications

• •4-year college degree or equivalent combination of education and experience
• •Previous experience or demonstrated ability to learn Salesforce.com
• •Previous experience or demonstrated ability to learn SAP
• •Previous experience or demonstrated ability to learn Excel
• •Previous experience or demonstrated ability to learn Word
• •Previous experience or demonstrated ability to learn PowerPoint
• •Previous experience or demonstrated ability to learn Outlook
• •Previous experience or demonstrated ability to learn Wrike
• •Previous experience or demonstrated ability to learn Concur
• •Previous experience or demonstrated ability to learn Paycom
• •Previous experience or demonstrated ability to learn iOS iPad & iPhone
• •Potential for 35% or more travel
• •Must be able to travel frequently to support surgical cases
• •Must be able to participate in trade shows as assigned
• •Must be able to perform In-service, maintain, sell, and present on all IPS products and associated software
• •Must be able to Retrieve and Interpret Documents
• •Must be able to Know the Quality Policy & Safety Program
• •Must be able to Report Product Complaints and Adverse Events
• •Must be able to Understand and Follow Off-Indication regulations
• •Must be able to Understand KLS Martin Non-Disclosure Agreements and when to execute them
• •Must be able to Understand government regulations and company policy on customer expense related activities
• •Must be able to Complete Hospital Credentialing where necessary to perform essential duties
• •Must be able to Organize trips to field locations as a product expert

Desired Qualifications

• •Professional verbal and written communication skills
• •Ability to develop and maintain collaborative relationships with all levels within the organization
• •Ability to Plan and organize internal cross-department meetings to accomplish goals
• •Ability to Follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solve
• •Ability to Work with minimal supervision and accomplish high level goals with minimal explicit instructions
• •Ability to Stay current on and cross reference competitive product offering and pricing
• •Ability to Stay current on the standard of care and new technologies in the market in which the assigned products are applied
• •Ability to Work with external vendors as needed
• •Ability to Assist the Product Specialist team with cross-references
• •Ability to Learn customer needs, what they value, and how they perceive products so you can market strategically and represent the customer in new product development initiatives
• •Ability to Apply your clinical and technical knowledge to explain key product differences & innovations through education and marketing material
• •Ability to Educate employees in the assembly, use, and maintenance of assigned product(s)
• •Ability to Work with the shipping team to resolve urgent matters related to FedEx and UPS shipping delays
• •Ability to Assist with Product Modification Requests (PMR) or Product Variation Requests (PVR)
• •Ability to Package & Ship products to the office or other field locations
• •Ability to Help create customer centered marketing strategies for your products
• •Ability to Help develop strategic marketing documents
• •Ability to Assist in the management of the IPS product line
• •Ability to Increase the profitability of IPS products through excellent customer knowledge, rep/surgeon support, and assisting the creation of business plans, marketing material, and education
• •Ability to Spend time in the market to truly understand your customers, how they interact with our products, what they value, what challenges they face, and how we can create innovative solutions for the broader market
• •Ability to Assist with strategic projects and discussions with customers, the sales team, in-house departments, and partner companies to drive revenue
• •Ability to Assist in the logistical responsibilities of the IPS product line
• •Ability to Develop business and technical knowledge and demonstrate a high degree of work ethic in the accomplishment of assigned goals