IPA Ops Engineer
On-siteSingapore, Singapore
Job Summary
Provide operational support for the IPA Data Analytics and Reporting platform during Asia trading hours, ensuring reliable service delivery. Take ownership of production incidents by coordinating resolution activities and stakeholder communication to minimize business impact. Drive effective problem management by identifying recurring issues, implementing preventive measures, and collaborating with the Product Owner to prioritize improvements. Contribute to continuous enhancement of the platform with a focus on reliability, performance, security, and operational excellence. Support testing, release, and deployment activities to ensure safe and stable delivery of changes. Participate in a shared global standby rotation, typically one week per month, to contribute to the reliability and continuity of business-critical services.
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Mathematics, Finance or a related discipline
- Experience supporting Google Cloud technology stack and data analytics platforms
- Affinity with Financial Markets products such as Rates & Credits, Fixed Income, Repos, FX, and Money Markets
- Solid understanding of, and hands-on experience with, ITIL processes
- Strong SQL and data analysis skills
- Experience troubleshooting performance, reliability, and data quality issues in cloud-native analytics platforms
- Experience with monitoring and observability tools such as Grafana, Prometheus, and ELK/Kibana
- Understanding of CI/CD pipelines, automation, and iterative delivery practices
- Affinity with IT Risk (SOx, vulnerability management) and Security concepts
- Strong communication and stakeholder management skills
- Proactive, collaborative, and able to work effectively in a multicultural Agile environment
- Ability to work in a shared global standby rotation (typically one week per month)
Desired Qualifications
- Experience within Trading or Risk Management domains
- ITIL certification
- Affinity with IT Risk (SOx, vulnerability management) and Security concepts (protocols, certificates, etc.)
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