Investigator Support Analyst
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Develop and maintain procedures for documenting law enforcement and protective security responses at federal facilities. Capture, validate, analyze, and formulate data-driven reports using the Law Enforcement Information Management System (LEIMS). Conduct comprehensive reviews of regionally approved reports to identify policy compliance and reporting quality deficiencies. Develop national trend analyses and quarterly reports based on law enforcement and protective security data. Coordinate data integrity reviews and prepare status reports and executive presentations to ensure compliance with applicable policies and standards. Provide LEIMS Help Desk support for field personnel, including account management, issue triage, and user assistance. Serve as the Headquarters point of contact for external agencies regarding reporting issues. Gather, compile, and document business requirements for reporting enhancements within LEIMS. Coordinate Operations and Maintenance efforts with the Information Technology Division and system contractors. Prepare responses to Government Accountability Office, Department of Homeland Security, and Congressional oversight inquiries.
Required Qualifications
- Bachelor's degree from an accredited college or university
- Minimum of 8 years of project, program management, or related professional experience
- Minimum of 5 years conducting analytical and support activities related to law enforcement, investigations, information systems, intelligence, or a similar operational environment
- Excellent written and verbal communication skills
- Ability to conduct detailed research and analysis of technical and operational data
- Ability to read and interpret management policies, regulations, and directives
- Proficiency with Microsoft Office applications, including Word, Access, Excel, and PowerPoint
- Experience using collaboration and administrative support tools such as SharePoint and Microsoft Teams
- Experience coordinating with multiple stakeholders and supporting enterprise administrative systems
- Ability to organize meetings, coordinate projects, and manage competing priorities
- Ability to work independently and collaboratively in a team environment
Desired Qualifications
- Experience supporting Federal law enforcement, homeland security, or protective security programs
- Experience working with law enforcement information systems such as LEIMS or similar case management/reporting systems
- Experience performing statistical analysis and trend reporting
- Experience providing Help Desk or system administration support
- Experience preparing executive briefings and responses to oversight organizations
- Familiarity with Government Accountability Office (GAO), DHS, or Congressional reporting requirements
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