Inventory Technician
$29,432–$34,156 year
On-siteDublin, Leinster, Ireland
Job Summary
Conduct daily on-site inventory and asset management, perform conference room preventative maintenance, and deploy hardware to front-line users. Troubleshoot audio and visual issues, recover laptop and desktop images, and manage e-recycling workflows while ensuring equipment remains in good working order. Provide responsive face-to-face customer support for IT accessories and workstation setup, utilizing ticketing systems to track Service Level Agreements and maintain inventory accuracy. Collaborate with teammates to install hardware and resolve computer issues, managing occasional demanding client requests in a fast-paced environment.
Required Qualifications
- High school diploma or general education degree (GED)
- 0 to 2 years related experience and/or training
- equivalent combination of education and experience
- Excellent client-facing written and verbal communications skills
- Proficiency in English
- Excellent customer service skills
- Ability to work with a large team with minimal supervision
- Capable of providing a timely and outstanding user experience
- Ability to handle daily customer service demands
- Present a professional and helpful demeanor to clients
- Basic Inventory or IT knowledge
- Ability to excel in a fast-paced sometimes stressful work environment
- Ability to make sound decisions when faced with competing priorities
- Results oriented and can identify the steps to be taken to achieve objectives
- Must be available on-site at shift hours, in conjunction with client's working hours
- Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Ability to communicate effectively
- Self-motivated
- Completion of job assignments without direct supervision
- Completion of applications and assignments within the timeframes allowed
- Extended work hours may include required weekends and evenings
Desired Qualifications
- Past business operations exposure
- Some customer experience background or familiarity
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