Inventory Support Specialist (Region: Atlanta, GA)
$50,000–$60,000 year
RemoteUnited States or Atlanta, Georgia, United States
Job Summary
Serve as the primary onsite operational owner for Guardian inventory within assigned facilities, maintaining standardized tracking processes and performing routine audits to reconcile discrepancies. Coordinate equipment retrieval, replacement, and redistribution with Biomedical Engineering, Supply Chain, Shipping, and Environmental Services to minimize downtime. Install and remove clamps and straps, verify equipment readiness, and conduct monthly quality sampling of placement. Act as the operational point of contact for faulty equipment, performing initial troubleshooting, documenting defects, and managing return shipments. Provide onsite support during pilots and go-lives, including daily rounding for the first two weeks and monthly follow-ups. Transition mature accounts to reduced cadences and assist with expansion planning. Maintain accurate records in TurnCare systems and proactively surface workflow barriers to internal stakeholders.
Required Qualifications
- High school diploma or equivalent
- Valid driver's license
- Reliable transportation
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and virtual meeting platforms
- Ability to learn company inventory, service, CRM, and documentation systems
- Up to 75% local hospital travel
- Some weekend and holiday traveling
- Ability to lift, carry, push, pull, stage, and transport equipment
Desired Qualifications
- Associate degree or relevant technical, logistics, healthcare, or supply-chain education
- Experience working in hospitals, acute-care settings, biomedical engineering, medical device operations, durable medical equipment, or healthcare supply chain
- Experience supporting product implementations, go-lives, field operations, or multi-site customer accounts
- Experience with basic equipment troubleshooting, service documentation, shipping and receiving, or return-material processes
- Demonstrated ability to analyze inventory and utilization information and translate findings into operational action
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