Inventory Management & SCM Innovation - FMCG Planning Department, Consumables & Electronics Direct Business(C&M)
On-siteTokyo, Tokyo, Japan
Job Summary
Manage product information, inventory, and pricing for Rakuten 24 Express by creating and updating product pages, setting promotions, and maintaining stock status. Ensure stable supply through procurement operations, including product ordering and delivery date management while collaborating with suppliers. Support store operations and maximize customer satisfaction by leading inquiries and operational tasks. Direct the progress of approximately six assistant members through task management and performance tracking. Optimize workflows, develop manuals, and build operational systems to improve business efficiency. Lead the establishment of operational frameworks within the FMCG Planning Department to support rapid growth in same-day delivery services.
Required Qualifications
- Experience in e-commerce store management or e-commerce consulting (3 years or more)
- Practical experience in product management, order management, and customer service
- Experience in managing the progress of team members and assistants
- Experience in proactively promoting business process improvement and efficiency
- Data aggregation and reporting skills using Excel/PowerPoint
Desired Qualifications
- Experience operating e-commerce marketplaces such as Rakuten Market, Amazon, and Yahoo! Shopping
- Experience in data aggregation and analysis using SQL, Excel functions, etc.
- Practical operational experience in inventory management, order management, and sales promotion settings
- Experience proactively driving business improvement in a rapidly changing environment
- TOEIC Score exceeding 800 (or similar level of English ability)
- University Degree earned in an English-speaking country
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