Interventional Psychiatry Technician
On-siteVancouver, Washington, United States
Job Summary
Prepare treatment rooms and equipment for esketamine and TMS appointments, welcome patients, and provide clear education on treatment-day expectations. Support patients during sessions by following clinical protocols, monitoring status, and communicating concerns to providers. Document all activities and observations accurately in the electronic health record while serving as a consistent point of contact for non-clinical questions. Coordinate appointments, reminders, and transportation logistics to ensure adherence to treatment plans. Order medications, manage inventory, and maintain REMS and DEA documentation to support compliance. Maintain a clean, safe, and welcoming environment while assisting with daily clinic operations including phone coverage and supply management. This on-site role in Vancouver, Washington, operates on a 4-day, 10-hour schedule (Monday, Tuesday, Wednesday, Friday) for Headlight's outpatient esketamine program.
Required Qualifications
- High school diploma or equivalent
- Professionalism, integrity, and discretion with confidential information
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Two or more years of healthcare, behavioral health, mental health, or patient-care experience
- Current BLS, First Aid, CPR, and AED certification, or ability to obtain within 90 days of hire
- On-site at Headlight's outpatient clinic in Vancouver, Washington
- 4 day 10 hour shift schedule --Monday, Tuesday, Wednesday and Friday
Desired Qualifications
- Medical Assistant, CNA, Medication Technician, or comparable healthcare training or certification
- Experience with psychiatric or behavioral health, outpatient infusion, ketamine/esketamine, specialty medications, EHR systems, or REMS programs
- Associate degree or higher in healthcare administration, psychology, behavioral health, nursing, or related field
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