Interpretation Assistant - Full-time

Job Summary

Required Qualifications

• •Must have the ability to work evenings, weekends and holidays
• •One to three years of experience working developing, preparing, and delivering engaging educational opportunities with audiences of diverse ages, ethnicities, abilities, and backgrounds is strongly preferred
• •Strong presentation and public speaking skills along with excellent communication, interpersonal, and writing skills
• •Experience researching and developing interpretive programs and experiential learning opportunities
• •Demonstrated strength, experience, and understanding of visitor-centric approaches
• •Experience working with audiences of diverse ages, ethnicities, experiences, and educational backgrounds
• •Proven ability to work in a successful, collaborative, team environment
• •Demonstrated organizational and problem-solving skills
• •Must be able to quickly analyze inquiries and determine steps for resolution
• •Process design and improvement skills to lead continuous improvement
• •Ability to prioritize work and perform under pressure
• •Strong time management and planning/organizing skills
• •Scheduling flexibility that allows routinely working weekends, holidays and some evenings
• •Ability to work independently and to carry out assignments to completion with minimum instructions
• •Must be able to learn new skills quickly, be resourceful and self-reliant, as well as take initiative
• •Ability to provide visitor experiences and services as well as work on multiple projects within a fast-paced mission based public attraction and cultural institution
• •Must maintain a positive attitude and professional appearance at all times
• •Adherence to all health and safety guidelines as well as Garden and departmental policies/procedures, uniform standards and requirements, etc
• •All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date
• •The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines
• •When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required
• •Associates Degree in education, science education, ecology, environmental science, natural resources, public horticulture, interpretation, recreation or equivalent required
• •Bachelor's Degree preferred
• •Must have completed college level course work in interpretation, early childhood education, botany, biology, history, museum studies, or other related subjects
• •An equivalent combination of skills, education and experience may be considered
• •Proficient experience using a computer and keyboard is required
• •Proficient experience using Microsoft Office suite (i.e., Windows XP, Outlook, Word Excel, and Publisher)
• •Solid Internet and Library research skills
• •Ability to communicate effectively in English (oral and written)
• •H.S. basic math skills: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals
• •Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve conflicts in a fast-paced environment
• •Must be able to obtain and maintain CIG (or equivalent) certification through the National Association for Interpretation
• •Must be able to obtain and maintain First Aid/CPR certification, adult and child
• •Ability to lift and carry a minimum weight of 20-40 pounds
• •Ability and willingness to work in varying temperatures and all weather conditions
• •Requires standing, walking, bending, stooping and reaching for extended periods of time
• •Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed)
• •Must wear Garden-provided uniform shirts, jackets, and adhere to all dress code requirements for the Interpretation Department

Desired Qualifications

• •Must be able to obtain and maintain CIG (or equivalent) certification through the National Association for Interpretation
• •Must be able to obtain and maintain First Aid/CPR certification, adult and child