Internship Program DAN One in P2P Support Center Team
HybridWarsaw, Mazovia, Poland
Job Summary
Serve as the primary contact for stakeholder inquiries via ticketing system and email, classifying, prioritizing, and resolving tickets within agreed service-level timelines. Perform initial analysis and troubleshooting, escalating complex issues when needed, while ensuring accurate documentation of all interactions. Deliver responsive, professional communication and maintain positive relationships with internal teams and external partners by proactively following up on pending matters. Maintain accurate data in systems and logs, perform quality checks to ensure compliance with global standards, and support reporting activities for KPIs and SLAs. Available for full-time work until the end of 2026.
Required Qualifications
- Bachelor's degree or during studies
- Strong communication skills, with the ability to clearly explain processes and respond professionally to both internal stakeholders and external suppliers
- Strong motivation to learn and grow within P2P/Finance processes and systems
- High attention to detail and accuracy
- Customer-oriented attitude with a proactive approach to problem-solving
- Team player with a willingness to learn and adapt
- Good knowledge of MS Office tools (especially Outlook and Excel)
- Sense of responsibility and reliability in completing assigned tasks
- Fluency in Polish and English
- Available for full-time work until the end of 2026
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