Internship Business Development & Customer Success B2B SaaS
HybridZürich, Zurich, Switzerland
EXPIREDZürich, Zurich, SwitzerlandHybridFull TimeEntry Level
Full TimeEntry Level
Job Summary
Support the CEO and Sales team on new business initiatives and customer projects across Switzerland and internationally. Drive platform adoption for new clients, identify expansion opportunities within existing accounts, and serve as the primary point of contact for troubleshooting and high-quality service delivery. Actively contribute to Business Development, Account Management, and day-to-day Customer Success activities while helping refine internal processes and preparing data-driven reports for the Board of Directors. Conduct market research on Retail and Real Estate trends to support sales pitches and business cases.
Required Qualifications
- You are a native German speaker
- Fluency in English
- Proficiency in French
- Relevant Bachelor's degree
- Initial practical experience in the online sector
- Experience in Customer Service
- Experience in Sales
- Experience in Project Management
Desired Qualifications
- You are highly organised
- Detail-oriented
- You are highly motivated
- Thrive in fast-paced environments
- Love diving into new tools and topics
- Enjoy interacting with clients
- Possess strong empathy for user needs
- Confident communicating over the phone
- Are digitally native
- Solution-oriented
- Not afraid to tackle complex technical or operational problems
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