Internet/BDC Coast Buick GMC Hummer
On-sitePort Richey, Florida, United States
Job Summary
Respond quickly and professionally to internet and phone leads, making outbound calls, texts, and emails to prospective customers. Schedule, confirm, and manage sales appointments while maintaining accurate customer notes, tasks, and follow-up activity in VinSolutions CRM. Follow up consistently with unsold customers and previous opportunities, re-engaging those who have stopped responding to turn leads into showroom appointments. Meet individual and department goals for appointments, shows, and sold customers while working closely with the sales team. This role requires previous experience with VinSolutions CRM and strong communication skills in a fast-paced automotive environment.
Required Qualifications
- Previous working experience with VinSolutions CRM
- Strong communication and phone skills
- Comfortable making a high volume of outbound calls and customer contacts
- Ability to communicate professionally through phone, text, and email
- Organized and able to manage multiple customers, leads, and follow-up tasks
- Coachable and willing to follow dealership processes
- Dependable and able to work in a fast-paced automotive environment
Desired Qualifications
- Automotive BDC, internet sales, automotive sales, call center, or similar customer-facing experience
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